FAQ
Frequently asked questions
Everything you need to know about Maximum Edit: what you need, how it works, delivery, payment and privacy.
Do I need to know how to code or edit?
No. Setup is guided step by step. Then you ask for the edit the way you'd ask an editor, in plain words.
How many videos can I edit?
There's no limit on our side. How many videos you make per month depends on your Claude plan.
How long does an edit take?
It depends on your computer's power and the video's length. While it works, you can use your computer for other things.
Do my videos go through your servers?
No. Your video files stay on your computer: we never receive or store them. Claude, the AI that edits, works with your own Anthropic account, under its terms.
Does it work for YouTube?
Yes: vertical reels and shorts, and horizontal YouTube videos.
What if something doesn't work?
Email us and we'll fix it, free. If you want to go beyond the product (a custom style, a different workflow), there's the 1:1 consultation.
Does it work on Mac and Windows?
Yes, on both.
Can I get a refund?
Normally no: it's a digital product, and at checkout you request immediate delivery and acknowledge that you lose the right of withdrawal. If the files don't arrive or the system doesn't work on a computer that meets the requirements, email us: we fix it for free and, if we can't, we refund you. Every case is in the Refund Policy.
How do I get the files?
As soon as your payment is confirmed you get an email with personal links to download the installation guide and your package's files. The links work for 30 days, 365 with the Complete package. If a link expires, write to info@maximumedit.com and we'll send new ones.
Do I need a paid Claude subscription?
Yes. Claude is Anthropic's AI, and it edits your videos: you subscribe directly with Anthropic and pay them. The plan you need depends on how many videos you edit each month.
How do the new 3D models of the Complete package arrive?
For 12 months after your purchase, the same 3D library link always downloads the latest version, with the new models.
Is VAT included in the price?
No. The prices on the site exclude VAT. VAT and any other sales taxes are calculated by Whop, the platform that handles the payment, based on your country, and you see them before you pay.
Do I get a receipt or an invoice?
Yes. Whop, the platform that handles the payment, issues receipts and invoices to the email address you use at checkout. For anything else, write to info@maximumedit.com.